The Critical 5
Are you asking these questions when vetting virtual care technology solutions?
1
Does the solution span various conditions, populations, departments and clinical programs? Are these solutions live today, or are they still on the vendor's future roadmap?
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2
Does the vendor have authentic, positive customer testimonials from organizations that look like mine?
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3
Does the solution integrate with EHRs? If so, what types of integrations? Can they integrate discrete data fields?
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4
Will this solution be flexible enough to lay the right foundation for our vision for virtual care delivery?
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5
Does the vendor regularly review its compliance policies and educate its workforce about the regulations?
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QUESTIONS TO ASK WHEN VETTING VIRTUAL CARE VENDORS
QUESTION ONE
Does the solution span various conditions, populations, departments and clinical programs? Are these solutions live today, or are they still on the vendor's future roadmap?
What is Carium's response?
CARIUM'S RESPONSE
Carium is a virtual care platform that enables quality, comprehensive care from anywhere, for everyone – regardless of location, demographic or disease state.
Within Carium's complete ecosystem, your departments and clinical programs have the flexibility to configure functionality so that after implementation, your vision for virtual care can fully launch.
QUESTIONS TO ASK WHEN VETTING VIRTUAL CARE VENDORS
QUESTION TWO
Does the vendor have authentic, positive customer testimonials from organizations that look like mine?
What is Carium's response?
CARIUM'S RESPONSE
In a 2022 KLAS Emerging Technology Spotlight Report, 100% of our customers said they’d purchase Carium again. We have client references from large health systems and small practices, to virtual care delivery networks.
We attribute this success and loyalty to our advanced technology, excellent customer service, approachable technical support and vested partnership in our clients’ success.
QUESTIONS TO ASK WHEN VETTING VIRTUAL CARE VENDORS
QUESTION THREE
Does the solution integrate with EHRs? If so, what type of integrations? Can they integrate discrete data fields?
What is Carium's response?
CARIUM'S RESPONSE
Carium integrates with most EHRs, yet our clients most value how Carium fills the gap in providing real time, relevant context so care teams can take timely action.
Many clients prefer to upload Carium-generated summary reporting into their EHRs so that aggregated, actionable data can be quickly reviewed to guide clinical decision-making. Our goal is to work with you to identify the right approach to meet your clinical and business needs.
QUESTIONS TO ASK WHEN VETTING VIRTUAL CARE VENDORS
QUESTION FOUR
Will this solution be flexible enough to lay the right foundation for our vision for virtual care delivery?
What is Carium's response?
CARIUM'S RESPONSE
Carium's platform is a complete, configurable virtual care delivery ecosystem. As an advanced technology infrastructure, Carium consolidates disparate point solutions and enables care teams – and the people they serve – to expand their ability to advance health and wellness goals.
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QUESTIONS TO ASK WHEN VETTING VIRTUAL CARE VENDORS
QUESTION FIVE
Does the vendor regularly review its compliance policies and educate its workforce about the regulations?
What is Carium's response?
CARIUM'S RESPONSE
Carium has a disciplined review process for all of its policies and procedures covering operations, privacy, and security to find areas for improvement. As part of Carium’s culture of compliance, every team member takes an annually-updated training and receives internally prepared pointers to reinforce learning.
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Carium’s comprehensive technology platform enables you to manage the patient relationship and effectively deliver your vision for health and wellness virtual care.
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Would you like to schedule a demo? Click here.
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